REVIEW GENERATION AND REPUTATION MANAGEMENT

Online REVIEWS MATTER.

Your online reviews
are everything to new customers

When polled 86% of people say they are hesitant to choose a business that has negative online reviews.

REVIEW RATINGS ARE POWER

25 %

Studies show that only 57% of people will choose a business with a 3-star or below rating. But considers say if a business has a 4-star rating or above, they are 94% more likely to do business with that brand.

REVIEWS BUILD TRUST

50 %

Surveys show that 88% percent of people trust online reviews as much as personal recommendations.

REVIEWS MUST BE CURRENT

25 %

Surveys show that 44% percent of people that state a review must be written within the last 30 days to be relevant.

Our Team helps you generate reviews and monitors your online reviews to help you protect your reputation.

If you are like most business owners today, you do not have any time left in your day to manage and maintain your online reputation. Most business owners we speak with are lost when it comes to managing their online reputation and they are unsure how to track all the information coming in through multiple review sites.

That is where Rokit Social takes over.  Our Review Generation services will generate more online reviews for your business.  The best part is, we manage it all with our white-glove program.  Our white-glove review generation service allows us monitor the most important and critical review sites for your business and alert you of all current and past review activity.  Plus, our white-glove review service will help you to gain reviews from new and existing clients.  Rokit Social will also show you how to use your positive reviews on your website, social media sites and in your marketing to help your business stand out online.

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Collect Reviews & Increase Sales

Customers feel comfortable doing with business with companies they can trust. If your closest competitor has more positive reviews, they have a chance to earn the sale over you.  We help you gain more authentic reviews to help your business standout online.

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Protect your Reputation

You do not have time to search every review site to find information on your company.  When you work with Rokit Social, we monitor your reviews in real-time 24/7/365 and alert you when you receive a review on any monitored site. 

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Track Your Reviews & Respond Promptly

Respond to reviews and messages while they are fresh. Your customer service will shine when you reply professionally and promptly. Keep your reputation intact and address a negative review before it damages your business.

Ready To Get More Reviews?

We are here to help.  Click today for a no-obligation call!

What's included with our done for you Review Management Service?

We provide you with the most effective and flexible review management services, whether you have one business location or a thousand.

 
  • Create reviews pages customized for your business
  • Collect reviews through custom review pages by email or SMS
  • Embed review collection tool on websites and social pages
  • Provide a mobile-friendly customer experience – making it easier for your customer to leave a review
  • Generate reviews on review sites that matter most to your business – Google, Facebook and specific industry sites
  • Segment positive vs. negative feedback to attempt to avoid negative reviews
  • Engage customers with coupons and offers relevant to your business to earn repeat business
  • Provide email signature widget, so you can collect reviews during all your customer interactions
  • Customize email and text campaigns with custom templates, set-up specific timing and send sequences to best generate responses from your clients
  • Automate sending, follow-up, remove duplication of campaign receipts
  • Provide you access to upload campaign recipients in bulk through online tools
  • Grant access to branded forms for customer opt-in
  • Measure performance with open, click and conversion tracking
  • Collect reviews on-location with compliant “kiosk mode”
  • Order printed review invites for offline campaigns
  • Options to integrate CRM, POS and other systems with our tools
  • Customize email and text campaigns with custom templates, specific timing and send sequences
  • Auto-Share positive reviews (including images) to social media profiles
  • Stream your latest and greatest reviews to your website
  • Embed code to your website for easy “Social Proof” reviews
  • Monitor industry specific review sites for new reviews
  • Provide review alerts to clients and staff based on custom schedule
  • Coordinate and manage team responses with simple status and notation tools
  • We offer the option for Rokit’s team to respond directly to Facebook and Google reviews

Fully Monitored. Done for you service.

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